Privacy Policy

This policy explains what personal information upinaweek collects, how we use it, and your rights over it. It applies to our website and to anyone who enquires about or buys our services.

1. Who we are

upinaweek is a sole trader business operated by [YOUR FULL NAME], based in England. For any question about your data, contact us at info@upinaweek.com or write to [YOUR CORRESPONDENCE ADDRESS].

We are the data controller for the information described in this policy.

2. What we collect

When you enquire or place an order we collect the details you give us. This usually includes your name, email address, phone number, and information about your business such as its name, location, and services.

If you become a client, we also handle the content you supply for your website, such as text, images, and business details.

When you visit this website we collect standard analytics data through Google Analytics, including pages viewed, approximate location, device type, and how you arrived at the site.

3. How we use it

We use your enquiry and order details to respond to you, prepare a preview or quote, build and deliver your website, and provide ongoing hosting and support.

We use analytics data to understand how the website is used and to improve it. We may use your contact details to send you information about your project and, where you have agreed, occasional updates about our services. You can opt out of marketing at any time.

4. Legal basis

We process enquiry and order data to take steps at your request and to perform our contract with you. We use analytics and any marketing on the basis of your consent, which you can withdraw at any time. Where we keep records for tax or legal reasons, we do so to meet our legal obligations.

5. Who we share it with

We use trusted third parties to run our service. These are:

Formspree, which processes contact form submissions. Stripe, which processes payments. Google Analytics, which provides website analytics. Cloudflare, which hosts and serves websites. Brevo, which sends our emails.

Each of these acts as a processor and handles your data under its own privacy terms. We do not sell your personal information to anyone.

6. Analytics and cookies

This website uses Google Analytics (GA4) to measure usage. It sets cookies that help us count visits and understand traffic. You can block or delete cookies in your browser settings without losing access to the site.

7. How long we keep it

We keep enquiry data for as long as needed to deal with your request and for a reasonable period afterwards. We keep client and payment records for as long as you are a client and for at least six years after, to meet UK tax and accounting requirements.

8. Where your data is held

Some of our providers process data outside the UK. Where they do, they rely on safeguards approved under UK data protection law to keep your information protected.

9. Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, email us at info@upinaweek.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

11. Contact

Questions about your data: info@upinaweek.com.